Course Title: Working with Challenging Clients - 224
Credits: 2 (Approx. 28 work-hours)
Instructor: Nicole Wilde, B.A., CPDT
Course Description
TAs a professional you are not only training dogs, but are training their owners as well. In fact, what dog trainers really do is to train people to train dogs. There’s no way around it: no matter how superb your dog training skills, the success of your business is partly contingent on how well you work with people.
While many clients are cooperative and pleasant to work with, others are more of a challenge. There are types like Know-It-All Ned, Unmotivated Mo, Angry Agnes, and Rambling Rose, among others. This course examines specific types of challenging clients you will likely encounter, and techniques that can be used to work effectively with them and keep your training on track. You will find that the information in this course makes working with challenging clients you encounter much easier, even outside of your dog training career.
Course Texts
Enrollment Package Includes
- Coursework document with assignments and course notes
- Student Handbook
- Access to Classroom, with transcripts from Guest Visits and handouts
- Free membership with IIACAB and to all issues of its journal JACAB
- Access to your Instructor for one-on-one guidance
Schedule
The course begins as soon as your enrollment is complete and you receive your enrollment package. Although we allow 3 months for this course, you are free to complete the course sooner if you can, and we do allow extensions if need be.
Prerequisites
Consulting Skills 113
or
Permission of the school. Enquire and assure us that you already have a solid grasp of the principles of learning and basic techniques in dog training.
IAABC Certified members: no prerequisites.
IIACAB Endorsed professionals: no prerequisites.
CCPDT Credits: 6.5
IAABC Credits: 10
Tuition
$250 Cdn. (Currency Converter) + 4% fee for for online payments. Textbooks not included in tuition. They may be purchased through http://www.dogwise.com, http://www.amazon.com, http://www.abebooks.com or http://www.half.com in most cases. Also check the Student Library. Canadian Residents 5% GST.
Enrollment
Visit the "ENROLL" page and follow the application instructions.